When you are added as an attendee to a newly created case, it will appear on your personal schedule in yellow. Review these cases and accept if you want to remain as an attendee on the case.
Examples: Stay on top of your schedule and accept or decline every case that shows up in yellow. If you do so, then the next item you see a yellow case on your schedule, you know it’s new and requires your attention.
To accept or decline a case:
- Log into your DocSpera account at https://docspera.com/login
- Click Schedule from the menu on the left.
- Click on My Schedule.
- Click on the date with the case in question (the case will be in yellow).
- Click on the case itself.
- Click Accept or Decline.
Notes: Cases that are accepted will change from yellow to blue on your schedule. Cases that are declined will be removed from your schedule altogether.
You can also accept or decline cases through your DocSpera messages. When you're added to a case, you will receive a message in your DocSpera inbox. Within that message is the option to accept or decline the event.